Frequently Asked Questions

Everything you need to know about your BLUETTI shopping experience.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since our collections range from slim-fit to oversized silhouettes, we recommend comparing your body measurements against our specific garment charts for the perfect fit.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner for a special event.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my BLUETTI garments?

To ensure longevity, we recommend following the care label instructions inside each piece. Generally, we suggest washing on a cold cycle and laying flat to dry to preserve fabric integrity and color vibrancy.

Can I modify or cancel my order after it has been placed?

Our team works quickly to process orders. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.